They never gave me a reason why my gold is blocked ! And why block my gold if I am paying for it ? They used to convert it for me after long fights with costumer service now they won’t even answer my emailsįinally couple months ago the manager answer my email and they telling me that they will never convert my gold into chips again and that’s their final decision and they will continue to ignore my emails regarding this matter.
I am sitting now on over 1.2 million gold that I cannot use since I was tier 9 I am tier 13 which costed me over one hundred thousand REAL dollars to get to that tier The gold gives me ability to gift myself chips and if I wana gift friends If you choose a currency that is incompatible with your particular payment method, you will be prompted to either choose a different currency or use as an alternate payment method that is compatible with the chosen currency.One day they decided to block my gold that I pay for For example, Switch can only process transactions in £ (GBP). If you'd like information on changing the currency for an individual order, please see the Purchasing in Another Currency help article.Ĭertain banks and credit cards will not process transactions in all currencies. Your membership will be canceled if you do not add an alternative payment method. If you delete your payment method while your Game Club Membership is still active, you will receive the following message. What happens to my Game Club Membership when I delete my saved payment method?
Select your preferred currency from the list.Select the currency from the header menu (underlined in red below).Go to the Big Fish Games Homepage page and sign into your account.
If you are currently an active member of Big Fish Game Club, you must first choose a new primary payment method before you can delete the payment method from your account.įollow the steps below to change the currency for your Game Club membership. If you want to change your Game Club payment method, follow the details listed above.Ĭlick the Delete button to permanently remove a payment method from your account. If you'd like to use a new (general) payment method, you will need to add the payment via the Checkout while completing a purchase. Click Save Payment on the bottom right.Under the Change Payment Details screen, go through the prompts to add your payment method.Sign in, access your Game Club Page, and click Edit Profile (Image A) to access the Subscription Profile page ( Image B ).How do I change my Game Club Membership payment method? From "Step 1" on the Checkout screen, select Add a new credit card or Paypal to add your preferred payment method. To add a new payment method, add it during your next purchase. Go to the Stored Payment Methods page of your account to edit or remove a billing profile from your account.
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